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| The Force is NOT strong with you! |
Dear
MoviePass:
Taking pictures of
ticket stubs is an unnecessary burden for those of us using the service as
intended. If there are issues with
fraudulent behavior, tag those accounts and require THEM to take pictures of
ticket stubs. Cancel or place those
accounts on hold. Contact those account
users and try to ascertain what the problem is.
Alternately, just
FIX your system.
What you don't do
is place the burden of multiple extra steps which can cause all kinds of
failure points on your users. This is
just like when Netflix tried to divide their streaming from their DVD
service. You're placing multiple
barriers of entry on users who aren't abusing your system, and just want to go
see a movie. If you truly are interested
in making MoviePass "sustainable for the entire community" then
definitely don't threaten "irreversible termination of your
subscription" of users when no suspicious activity has ever been noted.
Thank
you for your kind attention!
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